These Terms & Conditions (“Terms”) govern your access to and use of IntEscrow and the website intescrow.online (the “Platform”) and all related services (the “Services”).
By creating an account, starting a transaction, or using the Platform in any way, you agree to these Terms. If you do not agree, do not use the Platform.
1. Definitions
“Buyer”: The party purchasing goods or services.
“Seller”: The party providing goods or services.
“Escrow Transaction”: A structured transaction in which funds are held by IntEscrow until agreed conditions are met.
“Inspection Period”: The time the Buyer has to confirm delivery or raise a dispute.
“Dispute”: A formal claim raised by either party alleging failure to meet agreed terms.
2. Our Role
IntEscrow is a neutral third party that:
Facilitates the creation of escrow transactions.
Receives and holds funds in escrow.
Releases funds based on the agreed transaction terms, Buyer approval, or dispute resolution outcome.
We do not act as an agent for either party, and we do not guarantee the quality, safety, legality, or performance of any goods or services exchanged between users.
3. Eligibility
To use the Platform, you must:
Be at least 18 years old.
Have the legal capacity to enter into binding agreements.
Provide accurate and complete account and transaction information.
We may refuse service or suspend accounts where we reasonably believe there is risk of fraud, unlawful activity, or violation of these Terms.
4. Account Registration
You agree to:
Provide accurate registration details.
Keep your account information updated.
Maintain the confidentiality of your login credentials.
You are responsible for all activities conducted under your account.
5. Creating an Escrow Transaction
When setting up an escrow transaction, both parties must confirm:
Description of goods/services
Price and currency
Delivery or completion timeline
Inspection period
Conditions for release
Allocation of escrow fees
Any milestone structure (if used)
No funds will be released unless the transaction terms are confirmed and the escrow conditions are met.
6. Funding the Escrow
The Buyer must deposit the full agreed amount (unless the transaction is structured by milestones).
Once funds are confirmed:
7. Delivery & Buyer Inspection
The Buyer agrees to review the delivered goods/services within the agreed inspection period.
The Buyer must either:
Approve the delivery, or
Open a dispute before the inspection period ends.
If the Buyer does not act within the inspection period, the transaction may follow the default release rule stated in the agreement.
8. Release of Funds
Funds are released to the Seller when:
The Buyer approves delivery; or
The inspection period ends without a valid dispute (if the agreement allows auto-release); or
A dispute is resolved in the Seller’s favor; or
Both parties agree to a settlement.
9. Dispute Resolution
If a dispute is opened:
Funds remain held in escrow during review.
Both parties must provide accurate information and evidence.
IntEscrow will review the dispute based on the transaction terms and submitted documentation.
Possible outcomes may include:
We may request additional supporting documents as needed.
10. Fees
Escrow fees are displayed during transaction setup. The fee may be paid by:
Fees may vary by transaction type, amount, payment method, or risk factors.
Unless required by law, fees are non-refundable once a transaction has been funded and processed.
11. Prohibited Use
You may not use the Platform to:
Engage in illegal or fraudulent activity
Trade prohibited or restricted goods/services
Misrepresent identity or transaction details
Circumvent the escrow process by moving funds outside the Platform
Upload false evidence or manipulate dispute outcomes
Attempt to interfere with Platform security
We reserve the right to suspend or terminate accounts involved in prohibited activity.
12. User Responsibilities
Both Buyer and Seller agree to:
Provide accurate transaction details
Communicate honestly
Maintain clear documentation
Comply with applicable laws and regulations
Follow the agreed transaction terms
13. No Warranty
The Platform is provided on an “as is” and “as available” basis.
We do not guarantee that:
Goods/services will meet expectations
Delivery timelines will be met
The Platform will be uninterrupted or error-free
14. Limitation of Liability
To the maximum extent permitted by law, IntEscrow shall not be liable for:
Indirect, incidental, special, or consequential damages
Loss of profits, business, reputation, or opportunity
Claims arising from the quality or legality of goods/services
Disputes caused by user misrepresentation, poor documentation, or external shipping issues
Our total liability related to any transaction will not exceed the escrow fees paid to us for that transaction, unless otherwise required by law.
15. Indemnification
You agree to defend, indemnify, and hold IntEscrow harmless from claims, losses, and expenses arising from:
Your violation of these Terms
Your misuse of the Platform
Your transaction or dispute conduct
Your violation of any law or third-party rights
16. Compliance & Verification
We may require identity or business verification to:
We may suspend or limit access if verification is incomplete or inaccurate.
17. Suspension & Termination
We may suspend or terminate your access to the Platform if:
You violate these Terms
We suspect fraud, abuse, or unlawful activity
You provide false information
You threaten Platform security or other users
18. Privacy
Your use of the Platform is also governed by our Privacy Policy, which explains how we collect and use personal data.
19. Changes to These Terms
We may update these Terms at any time.
Changes will be posted on this page with a new “Last Updated” date. Continued use of the Platform after updates means you accept the revised Terms.
20. Contact
For questions regarding these Terms:
Email: support@intescrow.online
