Frequently Asked Questions (FAQ)
Escrow is a secure payment method where a neutral third party holds funds until both the buyer and seller meet the agreed terms. This protects the buyer from paying too early and protects the seller from delivering without secured payment.
IntEscrow holds the buyer’s money safely until the buyer confirms that the goods or services were delivered as agreed. If there’s a problem, funds remain protected while the issue is reviewed.
Sellers receive confirmation that funds are secured in escrow before they deliver goods or begin services. This reduces the risk of non-payment and helps sellers work confidently with new buyers.
The seller is paid after the buyer approves delivery or service completion within the agreed inspection period. If a dispute is opened, funds are released only after resolution.
Either the buyer or the seller can create a transaction and invite the other party to review and approve the terms.
The inspection period is the timeframe the buyer has to review delivered goods or services and approve the release of funds or raise a dispute, based on the agreed terms.
If the buyer does not approve or dispute within the agreed inspection period, the transaction may follow the default release rule defined in the agreement.
Escrow is ideal for:
High-value goods
Supplier and wholesale orders
Freelance and service projects
First-time buyer-seller relationships
Deals requiring trust, documentation, and clear milestones
If the buyer raises a dispute, IntEscrow pauses the release of funds and collects evidence from both parties. We review the case based on the original agreement and determine a fair outcome, which may include a full release, partial release, or refund.
Examples include:
Photos and videos
Tracking and delivery documents
Invoices and receipts
Written agreements
Work files or milestone proofs
Verified message records
Fees depend on the transaction type and amount. The fee structure is shown clearly during setup before either party confirms the terms.
IntEscrow is designed to safeguard funds through secure handling, structured transaction controls, and documented release conditions. Funds remain protected until terms are met or a dispute is resolved.
